Contact Technical Support

  • Updated

This section describes how to get technical support and the terms on which it is available.

When you contact Kaspersky Technical Support, always include the following information:

  • Your Kaspersky Next user email.
  • The Kaspersky Next server address (starting with https://s0XX.cloud.kaspersky.com:8080) of the workspace that you experience problems in.
  • Whether the issue is related to one or several of your
    workspaces
    .
  • The workspace ID (listed under Support in the lower-left corner of your Kaspersky Next workspace).
  • The license ID (also listed under Support in the lower-left corner of your Kaspersky Next workspace).
  • The name of the browser that you use, plus full version information.
  • How many devices are affected.

You can contact Technical Support in one of the following ways: